YES!
I can recommend Dynamis - with no reservations. We have used this company for 7
years and I have ALWAYS found them to be thorough, accommodating, fast, and
fair. They reply quickly. They sometimes do things remotely and sometimes come
in person - depending on what is needed. Dynamis was there for us during
Hurricane Harvey, and helped us to a short term transition to keep us up and
running - and then back. They help us know which product we might need, and
even provide links where we can buy it. We have never
had a problem they did not know how to solve and to solve quickly - from new
equipment set-up, to expansion, to retiring of this or that system. Every IT
need you can think of - they were there - asap.
No complaints whatsoever - only kudos. All of us in our office are 100% pleased
with them.
The
Dynamis team and Tom Heard in particular are phenomenal. Knowledgeable,
kind, and pleasant to work with. What more could you want? Tom is always
quick to respond to any questions or pleas for help. He does not stop until our
IT problems are solved. Highly recommend.
I
use Dynamis at , but if I ever owned my own company
I'd hire Dynamis for all my computer and IT concerns. They are very prompt and
courteous. No matter how small the concern the Dynamis addresses my concerns.
What a great company!!!
Response
from the owner 8 months ago
Thank
you for the great feedback, Sherwood! We appreciate your business!
Tom
Heard has been my IT person for 13 years. I would not think of using anyone
else. Besides being personable and friendly he makes you feel that whatever issues
you have small or large he will give his full attention. Through the years I
have only had to send as email and he responded within the hour. You may know
other IT people but it is worth your time and a little money to give him a try
and decide for yourself if you want to change services. He will make sure that
when he is done he has accomplished what you needed and more. Laurel
Response
from the owner 8 months ago
Laurel,
thank you so much for such generous feedback and for your continued support!
I've
known Tom for years as he had handled the tech requirements of strategic partner
of ours. We were small so I took care of all of our in house needs. When we
started to grow I called Tom about our needs and he immediately knew he
... More
Response
from the owner 8 months ago
You've
been such a wonderful client of ours, Bill - thank you so much for the
feedback!
Tom
is great to work with. We are an Employee Benefits Consulting firm and the
engines in our world are all on line. He's reliable, accessible, responsive,
patient, and a good coach!
They
have been our IT guys for over 15 years and I have worked with them for my 3
years at our offices and they have been great. They are always friendly and
very helpful. They immediately acknowledge a problem and send updates
frequently until the problem is resolved.
1Share
Response
from the owner 8 months ago
We're
so honored to be your IT guys! Thank you very much for the continued support, Leesa.
Tom
Heard ran our company's IT department since prior to 2004. In my many dealings
with him, I have always found him helpful, friendly, compassionate, knowledgable, and most notably (for me at least) patient.
When the general befuddlement and frustration of my (ahem) "weak"
understanding of computers set in, I knew I had a friend and solution in Tom.
Response
from the owner 8 months ago
Thank
you, Michelle. I value your friendship and your business very much!
Tom
has been the best IT person for over 10 years. He is easy to get a hold of and
quick to fix our issues so we can keep out business operating smoothly. I highly
recommend Dynamis service to anyone.
Dynamis
has provided excellent IT and Computer Services for our company, GM Southeast
Energy in Houston, for over 10 years. They are very knowledgeable, responsive,
and courteous when we call them to serve our needs. Highly recommend!
We
have used this company for years and they have always provided prompt and effective
service. When you need them, they are right there and fix the problem. You
couldn't ask for more.
Any
time I have a computer problem and call Dynamis, they’re happy to help and get
me back on track quickly. Tom Heard is the smartest and most creative IT
specialist I have ever dealt with.
I've
been working with Dynamis for over 15 years, they’re happy to help and get me
back on track quickly.They always listen carefully to
my problem and are easy to understand.They always
come to me or remote in to fix my problem – so the service is convenient and
they are always friendly and eager to help. Most importantly I trust their work
and their reliability.
1Share
Response
from the owner 8 months ago
Thank
you, Ted! We're grateful for your years of trust and it's an honor to provide
support to Medical Profiles.
Dynamis
provides services in such a timely manner and is always on point. Even though I
am a smaller account, Tom or one of his staff responds almost immediately whenever
I need them to help resolve my IT challenges.
Response
from the owner 8 months ago
Thank
you, Sela! It's our privilege to serve the IT needs of companies large and
small.
Dynamis
has always been very responsive when I’m stuck on a computer problem. They are
always happy to help and get me back to work in a timely manner.
We
are a small business and this IT solution works for us. Many issues are handled
remotely, without the downtime of having to wait for a service call. Dynamis
keeps us running!
Dynamis has provided our company leading edge Information Technology systems and service without having to keep a full time MIS person on staff. They have trained several of our employees on basic software and hardware maintenance so everyday problems can be dealt with immediately. If we have a large problem, we bring in Dynamis and we know we have a leading edge company who knows what's going on in todays fast paced and rapidly changing computer age. With around 150 other employees to worry about it's nice to know we have a capable company to rely on maintain and keep our IT systems up to date. Dynamis has provided responsive, reliable, service and products at a reasonable price. We continue to be satisfied with their performance and can whole heartily recommend them to others.
Jannis Lowery, Manager, Dairy Ashford Branch, Community State Bank:
We have been very pleased with all of the help which you have provided to Community State Bank in setting up our E-mail. You have been very patient with those of us who are severely lacking in our computer skills. (You are lucky to get this E-mail from me)!!!!! I am very glad that Trey put you in touch with us so that we now have this service. Everyone uses it now ... all day long.
Mark Kennedy, President, Benefit Concepts:
I've been very impressed with many things about this company: their responsiveness, their creative and affordable solutions to our particular needs, their ability to accurately estimate and complete jobs within the quoted price, the swiss-watch-reliability of the server they built and installed for us 3 years ago, and the performance and reliability of the other equipment and software we've purchased from them since then.
The difference between the last network services company we used, and Dynamis, has been like night and day. If you have any repair, replacement, upgrade or configuration needs involving your server, PC's, network, or internet access, I recommend giving Dynamis a call.
James L Buchwalter, President, Gemini Solutions Inc.
Thanks Tom
Appreciate the quick response.
The new web site design has worked great - the ability to upload of files and new folders has greatly facilitated our ability to serve our users.
Regards
James L Buchwalter, P.E.
President, Gemini Solutions Inc.
Shae Cottar, Pastor, The Vineyard Church of Houston:
Dynamis has been an indescribable blessing to our church. We have dealt with
many MIS professionals before and have never been as pleased with the
quality of service and equipment as we have been since working with Dynamis.
They are an honest, knowledgeable, and hardworking company.
They have a wonderful response time to critical issues and are very
understanding when it comes to our work schedule. Their dedication to our
success makes it easy for us to be willing to in turn give them the freedom
they need to provide the same level of service to their other customers.
The consultant assigned to us, Tom Heard, has an honest, hardworking work
ethic that gains trust very quickly. He is extremely knowledgeable on the
latest technology solutions.
I have no doubt that Dynamis could provide, for anyone, an array of
solutions in a responsible, cost-effective, and reliable way. I would
highly recommend them to any business.
Gary Sloan, MIS Director, Hahn and Clay:
Because I have prior experience in the PC integration field, I'm knowlegable - and pretty picky - about the quality of the components and construction of the systems I purchase for my users. After all, if a system goes down here, I'm the first one to hear about it, so its important to me that a system be built right the first time and thoroughly tested - before it ends up on my user's desk.
Most companies advertise a service call within 24 hours; that's a long time to be down for most of my users. I'd rather get a quality system the first time and avoid any service calls, no matter how expedient they might be. With Dynamis, I get some of the best quality PC's in the industry, hand-assembled and thoroughly tested before they come through my door.
The few times my systems have needed repairs under warranty, I've found Dynamis' service to be responsive, rapid and courteous.
Then there's the issue of upgradeability and the ability to make repairs in-house, using standard components, after the warranty period. Every system I get from Dynamis uses 100% industry-standard parts, so even though I prefer to purchase all my hardware from one source, it's nice to know I'm not stuck with any one vendors proprietary parts - or their proprietary prices, either.
Recently, we purchased a new high-end dual-processor server for our new accounting system. To ensure maximum uptime, it needed to have dual redundant power supplies. I hoped to purchase it from Dynamis, so as to continue to purchase all my systems from one source, but to be certain I was getting a competetive price, I comparison shopped a similar server at Dell. I was shocked to discover that a similarly equipped high-end server from Dell was around $14,000 - over twice the price of the server from Dynamis.
We bought the Dynamis server, of course, and it was everything it was promised to be, and then some; it arrived with hard drive bay coolers (from PC Power and Cooling, no less) in addition to the ample cooling already built in to the case, at no additional charge.
I'm very pleased with the quality of Dynamis' systems and service and recommend them without hesitation.
John Dalbosco, President, JV Investments:
Thinking that we wanted more flexibility and growth potential, we made a big mistake by leasing an online web server from a large local provider. It wasn’t long before we found out that not only could they care less about us, but also expected us to fix problems on the server that they created themselves, and at our cost!
Several of our Limited Partners have been using Dynamis’ consulting and web services over the past five years and have never experienced any sort of problems like those we have experienced in a mere five days with this other company.
Not only have we found Dynamis to be the most cost-effective approach for our business, but we have also experienced service that you can not find elsewhere.
Dynamis has our gratitude and loyalty from now on.
Dee Erickson, Episcopal Church of the Advent:
Dynamis onsite networking consultant Tom Heard has been our officical "computer guy" for six years. As our needs have grown from one IBM PC-XT and basically computer illiterate person to a server based network with 12 work stations all operating at a good level of competency, Tom has expertly guided us through every phase and transistion. His responsiveness to our needs and personal service can not be applauded enough.
